BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.

We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team.

You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make.

This is an airline where your original personality and skills will really shine through.

The role: Crew Planner, this role can be based in either Manchester, London City Airport or London Gatwick

Salary up to £38,326 per annum 

We have an exciting opportunity in BA Cityflyer to join our Crew Planning team as a Crew Planner.  This role supports BA Cityflyer and BA Euroflyer operations from our hubs at London City and London Gatwick. 

Reporting to the Crew Operations Planning Manager, as a Crew Planner you’ll be responsible for planning and producing efficient crew rosters that meet the EASA Air Ops and Aircrew regulations, remaining compliant with company procedures and union agreements to a specific deadline whilst optimising crew efficiency and minimising cost.

What you’ll do:

• Planning and produce efficient pilot and cabin crew rosters that meet the requirements of EASA Air Ops and Aircrew regulations, remaining compliant with company procedures and agreements to a specific deadline whilst optimising crew efficiency and minimising cost
• Ensure the output of the Crew Planning area delivers the required balance of flying, standby, leave, training and hotel / travel plans
• Optimise crew productivity and equality whilst minimising cost through the effective use of the company Crew Management System
• Identify fatiguing roster patterns, taking mitigating action where appropriate requirements
• Ensure that all mandatory crew training and checks are planned and met prior to hand over to Pre-Ops
• To plan and manage the annual leave requirements, request/ trump days off, and duty bids
• Maintain all relevant parts of the crew rosters in the company Crew Management System (currently Aims)
• Understand trade-offs between roster KPIs and perform scenario analysis to support and drive continuous improvement in policy/process
• Support the wider Planning Team by sharing knowledge in their areas of expertise and feeding back recommendations for schedule/pairing/rostering changes that may influence and enhance the robust and cost-effective deployment of crew within the current operation
• Deputise for other members of the Crew Planning team and demonstrate general flexibility where necessary
• Develop a strong understanding of the IT software and reporting tools used within the Crew Planning Team

What you’ll bring to British Airways:

• Excellent communication skills, both written and verbal
• Ability to plan and prioritise workloads
• Will need to be flexible in approach and accepting of change
• Ability to work on own initiative and with minimum supervision
• Ability to make decisions based on sound rationale.
• Good attention to detail

Your experience:

You’ll need previous experience of producing crew rosters in a Crew Planning environment. Previous experience within Crew Planning or Crew Training departments with knowledge of fatigue risk management principles would be an advantage.

You need to be able to demonstrate a good understanding of EASA.ORO.FTL and experience of working under your own initiative, ability to plan own workload to tight timescales, as well as being a supportive and effective team member

This role is a full-time role working 37.50 hours per week. We also offer hybrid and flexible working opportunities.

For further details on this role please refer to the attached job description.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
• We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.