POSITION SUMMARY

Flexjet has a unique opportunity for experienced Cabin Servers who are passionate about providing elevated, tailored, authentic service experiences onboard privately managed aircraft within the Directional Aviation portfolio. This role is ideal for a Cabin Server based in Milan who is seeking an exclusive assignment with a focus on a privately managed aircraft to ensure seamless operation of the Cabin, Client Experience, and Service Related Areas of a privately managed aircraft.

DUTIES & RESPONSIBILITIES

• Ensure a high level of service and comfort for all passengers.
• Provide passengers with a memorable experience with the highest level of responsiveness.
• Prepare and present catering orders and beverage orders as requested.
• Prepare passengers and aircraft for landing, following procedures.
• Greet passengers boarding aircraft with the utmost courtesy and professionalism.
• Clean and organize the cabin as needed.
• Maintain the appropriate amount of aircraft stock and supplies.
• Keep the Captain informed of any passenger plans or needs that may affect the conduct of the flight.
• Attend to routine passengers needs as requested.
• Provide bespoke menu proposals in line with passengers or broken exacting instructions.
• Maintain a pristine environment onboard the aircraft, conducting regular snagging audits of the cabin along with service-related areas and advise of necessary works.
• Manage logistics related to Client onboard experiences and service requests and purchase and or procure items in line with specific instruction.
• Manage Client specific stock and accoutrement,
• Balance passengers advocacy at all times while adhering to core company values and behaviours.
• Other duties as assigned.

EDUCATION & EXPERIENCE

• Associate degree or equivalent from two-year college or technical school; Extensive experience in business/private aviation; Previous customer service experience, preferable in high end service environment; or equivalent combination of education and experience.
• Previous Flight Attendant/Cabin Server/Butler Training or equivalent is essential.
• Knowledge and passion of cuisine, cooking, and mixology skills.
• Previous corporate aviation experience is preferred, but not necessary.

REQUIRED SKILLS & QUALIFICATIONS

• Must possess the legal ability to work in the territories the company serves and have the ability to travel in and out of all cities/countries where the company travels.
• Candidate should work well in a fast-paced environment and be flexible to the changing needs of the.
• Excellent verbal and written communication skills
• Must possess a professional and positive attitude.
• Maintain a strong attention to detail while prioritizing multiple tasks.
• Successful candidate will be able to sustain physical requirements such as: moderate amounts of bending; lifting of various weights (including supplies and catering needs); and sit or stand for extended periods of time.

PREFERRED SKILLS & QUALIFICATIONS

Fluent and competent in Italian and English is required.

ROSTER

Roster will be agreed and established on a case-by-case basis according to client requirements and any aircraft maintenance activities, crew training, etc..

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels and lavatory fluid. The noise level in the work environment is usually loud.

PHYSICAL REQUIREMENTS

• Physical demands with activity or condition requiring a considerable to moderate amount of bending and lifting of various weights, including supplies and luggage.
• Physical demands associated with cleaning and stocking of aircraft.
• Able to push open/pull closed aircraft doors.
• Must be able to stand and sit for extended period.
• Must be able to assess conditions visually and aurally.